FAQs

We’ve gathered essential generally arising inquiries coming from clients and prospective clients. You will find these in this section, details about the schedules, rates, delivery, our process, and a lot more. In case, you don’t get the details you are searching for here, please contact us and we’ll ensure that you will get the details you need.

Why Choose Us?

ALTS is ready to work around the clock to meet even the most taxing of deadlines.  With the help of experts both in language and in specialized fields, we can provide your business with the means to extend its global reach. 

How soon will the translation be completed?

Our standard translation processing time for regular service is 3 to 4 days, for straightforward documents of up to 6 pages but this will still change depending on the language combination and the complexity of the documents. For Rush Service, we provide a 24-hour urgent translation service for very brief documents (2 to 3 pages). If you have a larger volume, keep in mind that the urgent translation service will allow to half the standard delivery period. However, if your original is more than 10 pages long, then it may take longer. 

What languages do you translate?

ALTS have the experience and resources to provide foreign and local language translation services into almost any present modern language. Various languages which we usually work with on an ongoing basis consist of: Arabic, Chinese, Czech, Danish, Dutch, English, Faroese, Filipino/Tagalog (and other regional languages such as Bikol, Ilocano, Cebuano, Hiligaynon, Kapampangan, and Waray) , Finnish, French, German, Greek, Hebrew, Hindi, Indonesian Bahasa, Italian, Japanese, Korean, Latin, Malay, Norwegian, Persian, Polish, Portuguese (Brazilian and European), Russian, Spanish (Latin American and European/Catalan), Swedish, Thai, Turkish, and Vietnamese.
We also provide translation services for rare languages, just simply contact us.

 

How do you guarantee confidentiality?

Confidentiality is very important, so we certainly have a non-disclosure agreement in force with our employees and our partners and are pleased to evaluate and comply with the terms of your NDA, in case you have one.

How can I trust that your translations will be accurate?

When you work with ALTS, you’re in safe hands. We’re proud to have collaborated with qualified personnel, both internally and in terms of freelance professional native translators. High quality and accuracy are very important to us and we consistently designate each project to the translation team with the most suitable expertise in your related field.