Frequently Asked Questions
Why Choose Us?
YES TRANSLATION is ready to work around the clock to meet even the most challenging deadlines. With the help of experts both in language and in specialized fields, we can provide your business with the means to extend its global reach.
How soon will the translation be completed?
Our standard translation processing time for regular service is 3 to 4 days, for straightforward documents of up to 6 pages but this will still change depending on the language combination and the complexity of the documents. For Rush Service, we provide a 24-hour urgent translation service for very brief documents (2 to 3 pages). If you have a larger volume, keep in mind that the urgent translation service will allow to half the standard delivery period. However, if your original is more than 10 pages long, then it may take longer.
What languages do you translate?
YES TRANSLATION have the experience and resources to provide foreign and local language translation services into almost any present modern language. Various languages which we usually work with on an ongoing basis consist of: Arabic, Chinese, Czech, Danish, Dutch, English, Faroese, Filipino/Tagalog (and other regional languages such as Bikol, Ilocano, Cebuano, Hiligaynon, Kapampangan, and Waray) , Finnish, French, German, Greek, Hebrew, Hindi, Indonesian Bahasa, Italian, Japanese, Korean, Latin, Malay, Norwegian, Persian, Polish, Portuguese (Brazilian and European), Russian, Spanish (Latin American and European/Catalan), Swedish, Thai, Turkish, and Vietnamese.
We also provide translation services for rare languages, just book a free consultation with us online today.
What is the Cost?
The standard cost of translation or any other related service will depend mostly on the number of words or pages, language combination, and deadline.
What is the Process and Payment?
Our process is 100% online, all you have to do is upload your document, and then you'll receive a price quote from us. If the price is acceptable for you, you have to pay at least 50% down payment. This is required for us to proceed with your order and ensure that you will avail our service. After the translation is completed, we will inform you about it, then you’ll have to pay the balance prior to the delivery via bank transfer or request for a cash on delivery.
What is the Shipping and Delivery?
The shipping fee is not included in the service. You need to pay additional payment for that. For the delivery, you can request for LBC, or J&T Express (Cash on Delivery) or arrange Lalamove within Metro Manila at your convenience.
What is our 7-Step Translation Process?
We've built a robust framework over the years to help ensure qualitytranslation possible. OurGlobal Translation Process is a rigorous sequence of steps designed to provide cost effective translations of documents.
Here Our 7-Step Process:
Step 1: Encoding and formatting the PDF or any other type of documents to keep *most* of the formatting, layout, images (and more) in place.
Step 2: Team Experts Begin Translation
(Our project manager and translation team are beginning to work in close cooperation with you)
Step 3: Editing of Translation
(The draft is strictly checked against the original document)
Step 4: Final Verification of Translation
(Another quality control measure, we proofread the document again to make sure everything is present and correct)
Step 5: Client Review
(The translated document is reviewed by you and your team)
Step 6: Incorporate Client's Revisions
(We make your revisions, usually within 7 business days, free of charge)
Step 7: Cost-Effective, Letter-Perfect Translation
(With attentive customer support and excellent translation facilities, our finished product meets your expectations)
How do you guarantee confidentiality?
Confidentiality is very important, so we certainly have a non-disclosure agreement in force with our employees and our partners and are pleased to evaluate and comply with the terms of your NDA, in case you have one.
How can I trust that your translations will be accurate?
When you work with YES TRANSLATION, you’re in safe hands. We’re proud to have collaborated with qualified personnel, both internally and in terms of freelance professional native translators. High quality and accuracy are very important to us and we consistently designate each project to the translation team with the most suitable expertise in your related field.